On Mac: Doubleclick the LicenseRecoveryLauncher.app and enter your Mac OS X password when prompted. Could somebody from Adobe please contact me directly to arrange a full refund of our subscription. Adobe was apparently having this issue two years ago, so they must not want to fix it. Taking some time will help you take a. If you have Adobe Acrobat Reader DC installed which is a free application then you wont be able to use Edit toll in it. Some how their license got removed from our company account, so i added them back and had them sign out and back in. Adobe Acrobat Pro DC is an application for manipulating PDF documents. This is what I did to resolve this issue. Neither did restarting the application, the whole system or fully reinstalling the program solve the issue. Hi, hope you are doing well. What is that supposed to mean? Solution: Confirm if your Adobe ID has a valid subscription In Acrobat, select Help and check if you're signed in with the correct email ID that you've used to purchase the Acrobat subscription. Create incredible photos and videos anywhere with Lightroom and 1TB of cloud storage. Selecting a region changes the language and/or content on Adobe.com. Copyright 2022 Adobe. Download Pro or Standard versions of Acrobat DC | Non-subscription As TestScreenName said, make sure you have the Acrobat DC installed . Let us know how it goes and share your observations. View features Acrobat Sign Solutions Call 800-685-4192 for pricing. Personalize your application by adding a message to the employer, or a more traditional cover letter. When you upgrade to subscription . Restart Acrobat and sign in with your Adobe ID when prompted after launch to activate Acrobat. Select any file and convert it to PDF. Could you please let us know what happens when you try to activate the application? If you have a serial number, ensure that you have activated the serial number on the device using the APTEE tool and the "prov.xml" file. Every problem related to Adobe can be solved in minutes here. Launch Acrobat. On Windows extract the download using Winzip, on Mac doubleclick the .dmg file to extract it. Copyright 2022 Adobe. Sign in Was this page helpful? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you want to run a command or script which needs to be in Unrestricted Execution Policy , but you don't want to enable/unrestrict the Execution Policy permanently, you need to. After successful sign-in, click Continue, and then restart Acrobat. In the Output drop-down list, choose Searchable Image or Searchable Image (exact) and click OK.Adobe Acrobat Pro Download. I purchased the upgrade and Adobe doesn't recognize the purchase. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of your contracted term. Adobe ExportPDF does not recognize my subscription. Obviously that is pointless. groan. Uninstalled Adobe Acrobat, deleted the registry entries for Adobe under HKLM and HKCU software keys. Then reinstall Acrobat from this link:https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html, I am having the same issues. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. I purchased the Adobe ExportPDF service, but when I tried to send the PDF to get it converted to Word, the convert box is greyed out and there is a blue box telling me I need to subscribe. If you are still being redirected to the buy now page then there must be two scenario-. If I tried to sign out, it would say "initializing". I paid for a yearly subscription for the Hallmark Movies Now Channel. Our comprehensive PDF solution with full convert and edit capabilities, advanced protection, and powerful e-signature features. And it is driving me to do something I've never done before now. For more information, please refer to the following help document:https://helpx.adobe.com/document-cloud/faq/adobe-pdfpack-faq.html. In Acrobat, select Helpand check if you're signed in with the correct email IDthat you've used to purchase the Acrobat subscription. Need help ASAP. Let us know if you use a different email address for the desktop application. We are aware of the issue and are working on a priority basis to address this as soon as possible. If you're on my email list, you get great stuff. O. Try the following solutions in the specified order until the issue is fixed. Is there a reason why my Adobe acrobat X (which came with the Fujitsu S1500 scanner) does not recognize the scanner? I just paid for a subscription so that I would be able to insert pages into my PDF but whenever I attempt to do so it still says "start 7 day trial?" You may initiate a private message using the envelope icon provided at the top right corner. 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Press Windows+R and type "wsreset" (without the quotes). There is a service outage as it states quite clearly on the front page of the forumAcrobat Activation Issue - Alert - License expires - Adobe Support Community - 11666527. And you will be directed to buy now or trial expired page. Check if you can login without any issues. Could you please check if you can insert pages to PDF on Acrobat Online? Your artist 's statement is a piece of very personal writing . 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I've always provided all kinds of free information. I can insert pages in the online version but not the desktop version, I too am having this trouble, I have a years subscription not due to expire until august, but I try to use my Adobe and it says I am using the free version and I need to upgrade to edit pdf. O. Under 'Devices', right-click on Kobo eReader. You can also check the status of the ongoing issue here: https://status.adobe.com/. I cannot edit my documents unless I go through the Adobe website. As TestScreenName said, make sure you have the Acrobat DC installed . As TestScreenName said, make sure you have the Acrobat DC installed . It tells me I don't have a subscription, or if I do, would I like to activate it. Would be really great to find a solution for this problem soon. Adobe was apparently having this issue two years ago, so they must not want to fix it. I contacted Adobe regarding the issue and they said to log out of the online and desktop versions. I'm uncertain what "this link" is that I. Powerful features. Open Acrobat, and try signing in to Acrobat again. This is ridiculous. Cancellation Terms. Would be really great to find a solution for this problem soon. Could you please let us know what happens when you try to activate the application? On your computer: Open Adobe Digital Editions. All rights reserved. If you paid for Acrobat Pro, did you ALSO download it, and install it, and uninstall the Acrobat Reader you don't need any more? Go to Tools > Enhance Scan > Recognizable Text > In This File. 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Then select Change to update your primary email (Adobe ID). Hi! I keep receiving a message stating that my free trial is expired and I need to purchase AcrobatPro in order to edit PDFs. Let us know if it causes any further trouble. If you have purchased an Acrobat subscription using your Adobe ID and unable to activate Acrobat, follow these steps to activate your copy of Acrobat from trial to subscription: Try the following steps: Ensure that your device is connected to the Internet. Thanks for your patience on this, we'll keep you posted once the issue gets fixed. Important: Close ALL Adobe applications prior to running the tool. We are aware of the issue and are working on a priority basis to address this as soon as possible. [Automated transcript follows] [00:00:16] Of course, there are a number of stories here . Click Sign Out. Post questions and get answers from experts. Thanks, Meenakshi Likes Like Translate Acrobat PDF pack is a bundle of Adobe Acrobat online services. Try uninstalling the application using the cleaner tool and reboot the machine. download and install a separate Acrobat installer, Acrobat prompts you to sign in repeatedly, Adobe ID account and sign-in troubleshooting, Activation and deactivation troubleshooting, Convert Acrobat Pro trial to full license, "Activation limit reached" or "Sign in failed" error, Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English, - . Try uninstalling the application using the cleaner tool and reboot the machine. 1. Abigail (35), a mother of two says, "When I had my first baby, I was left with a Kangaroo-like pouch hanging on my belly, which at that time didn't bother me as much because I was and still am a slim women and I thought a few crunches could probably. The issue persists. Uninstall and reinstall Acrobat with the new serial number. -even after paying for the software. As such, Adobe would just close, and user couldn't use the Adobe PDF printer driver to print to PDF. I'm having this same issue and need to edit some files ASAP. Used Adobe Cleaner, even went into the Terminal to delete Adobe files. For more information see, Sign out from account page . Sign out from this machine and. I'm signed on here. Once you've finished writing , let it rest overnight before your reread it. Still doesnt work. Legal Notices | Online Privacy Policy. Signing out and in didn't work for my case. The same subscription message keeps coming up. If your machine is unable to connect to Adobe's activation servers, follow the below steps, in the order presented, to troubleshoot the issue. Thank you so much for helping the people. Anu advice on what it worked for you will be much appreciated, We are extremely sorry for the experience. I keep receiving a message stating that my free trial is expired and I need to purchase AcrobatPro in order to edit PDFs. is a bundle of Adobe Acrobat online services. To subscribe to Adobe Acrobat Premium, tap Subscribe Now. Neither of these options work for us. Spending all morning on this and still does not recognize my subscription! You can cancel your subscription anytime by contacting Customer Support. How do we fix this? I am having this same issue today even after having an Adobe Rep try to remotely assist - he/she tried uninstalling/rebooting/cleaning numerous times to no avail, but the program still says that my plan is expired, and I am unable to print a document to PDF. 2. Launch Acrobat and use the correct email ID to sign in. Learn how to activate Acrobat and resolve activation-related issues. Some applications have made it necessary for the encoder to be present in your computer in order for full functionality. Best of luck. Save time with access to the best PDF tools everywhere you go available on desktops, phones, tablets, and web. It didn't.) So: Step 1, I open a document (or in this case, open the app and select to open a new blank document). I would like a refund! Open this link and sign in using your Adobe Credentials. Unfortunately, the mummy tummy is an enemy that is hard to get rid of with just health and fitness choices alone. We see that you have an active subscription of Acrobat DC registered under your account. Select Sign Out i f you're using a different email ID. All rights reserved. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Launch Acrobat and use the correct email ID to sign in. To do so: Tap. Thanks Adobe for wasting so much of everyone's time. Acrobat subscription (purchased via Creative Cloud or Document Cloud) Do any one of the following: Launch the app and sign in when prompted. You may initiate a private message using the envelope icon provided at the top right corner. Well that's very disappointing - my next port of call was hopefully going to have Adobe to a remote access fix. Check your network connectivity Proxy support Activation issues Activation connects an app or service to a valid user license. The cloud-based. In this post, my problem is solved in no time. If you have purchased an Acrobat subscription using your Adobe ID and unable to activate Acrobat, follow these steps to activate your copy of Acrobat from trial to subscription: In Acrobat, chooseHelp >Sign Out . I am having this same issue today even after having an Adobe Rep try to remotely assist - he/she tried uninstalling/rebooting/cleaning numerous times to no avail, but the program still says that my plan is expired, and I am unable to print a document to PDF. Adobe Employee , Jul 03, 2015 Hi First check are you signed in with the correct email address to CC App. This is crazy. All rights reserved. Else try : Rename the SLCache folder to SLCache.old, present at the following location: Windows: C:\Program Files (x86)\Common Files\Adobe Mac: System Library/Application Support/Adobe Solution 1: Test your connection to Adobe activation servers. Tip: If you don't see 'Kobo eReader' under Devices, close Adobe Digital Editions, then open it again. Instead, customers would pay a monthly subscription to access the suite in Adobe's Creative Cloud. Then choose Help > Sign Out [Your Adobe ID]. Discover the top 3 reasons to try Adobe Acrobat Pro. It's the perfect place to showcase your specific skills, knowledge and expertise related to the job. In case you are still facing the issue, do the following: Quit Acrobat/Acrobat Reader application if it's already running. Open this link:https://documentcloud.adobe.com/ and sign in using your Adobe ID (email address) registered for the service. This is an open forum, not Adobe support. To help you get started, there's a series of easy tutorials to guide you through a simple workflow. The Recognize Text dialog box is displayed. Sign in with the Adobe ID you used to purchase your Acrobat subscription. As of now the servers are up with no issues, so if you are still having issues with being sent back to the non-premium version, then we need to first do a store reset. Obviously that is pointless. groan. Incredibly frustrating and I can't believe I've wasted so much time trying to edit a PDF, which would have taken me 10 minutes. I am having the same issue, chat support is busy. And you will be directed to buy now or trial expired page. Used Adobe Cleaner, even went into the Terminal to delete Adobe files. Then the user was able to use Adobe again. Download Pro or Standard versions of Acrobat DC | Non-subscription, Acrobat Activation Issue - Alert - License expires - Adobe Support Community - 11666527, https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html, Rotate | move | delete and renumber PDF pages, If you have used Acrobat DC's 7-days free trial, then you may "Sign Out" from the application. I just need to be able to insert pages and organize pages. If you have a Named User (Subscription) License, launch Acrobat and sign in with your Adobe ID to activate your subscription. Supposed to sign in on. Click OK at the confirmation screen. "The start date of this job is flexible and in order to find the best candidate the job may . All the information you need is in Adobe Lightroom 6 - The Missing FAQ! Let us know if it causes any further trouble. Relaunch Acrobat and sign in with your Adobe ID. I cancelled it but since it is paid for for a year Roku shows I can watch it through June 2021. Download Pro or Standard versions of Acrobat DC | Non-subscription As TestScreenName said, make sure you have the Acrobat DC installed . When I select "Create" on a PDF document and then select "PDF from Scanner" it does not recognize that a scanner is connected. 3. As with others in this, and many other threads in the community, I've tried numerous times and have had no success. Have uninstalled/reinstalled multiple times, used the CC Cleaner Tool multiple times as instructed, uploaded log files as requested, and yet still Acrobat DC continues to not recognise my subscription. Try activating your software. Then reinstall Acrobat from this link:https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html, I am having the same issues. Acrobat (perpetual license) Launch the app and sign in when prompted. Let us know if you are using a different email. Download theAcrobatNGLEnableTool.zipfile clickGet File. Now, please, don't try to brush me off with the user id thing that seems to be the copy/paste response to this very prevalent issue. I've just wasted an entire day trying to resolve this issue, even updated the operating system and it still won't work. Sign in with an account that has a valid subscription, if prompted. 2. I can do this online without issue, but my desktop version doesn't recognize my subscription. As with others in this, and many other threads in the community, I've tried numerous times and have had no success. If you are a teams or enterprise user, see resolve trial and license expired errors for teams & enterprise users. When you launch Adobe Acrobat, you encounter one of the following errors even if you have a valid active subscription. https://helpx.adobe.com/document-cloud/faq/adobe-pdfpack-faq.html. This is what I did to resolve this issue. Deleted the Adobe subscription account in our Adobe admin console, created a new account, with a new email ID (one of the alias'), reinstalled Adobe and signed in with the new ID. To determine if you have access to the Adobe activation servers, click this link. Download the AcrobatNGLEnableTool.zip file. It took you guys 3 months just to tell me that I am not getting what I paid for. Could you please confirm if you use the same email address to sign in to the application and community? This is getting beyond frustrating. It seems that you are trying to use the desktop application. You can also check the status of the ongoing issue here: https://status.adobe.com/. As this site is Adobe's hosted user community for "Acrobat Answers" the techncal details/issues . I have uninstalled the free trial, reinstalled from the link that Adobe sent me via email with my subscription. I purchased the upgrade and Adobe doesn't recognize the purchase. 1. When I click Activate, I'm brought to this page: I click on the blue sign-in, which brings me here: No subscription found! There is a service outage as it states quite clearly on the front page of the forumAcrobat Activation Issue - Alert - License expires - Adobe Support Community - 11666527. 4. I did that and logged back in, in both places, and it still doesn't work. . Click on File at the top of the screen. Let us know if you are using a different email. Extract the zip file. If you paid for Acrobat Pro, did you ALSO download it, and install it, and uninstall the Acrobat Reader you don't need any more? If you purchased an Acrobat serial number, you need to download and install a separate Acrobat installer. Thanks Adobe for wasting so much of everyone's time. Kindly, guide me Could you please share the current version of the Acrobat? you need Adobe staff to help. Deleted the Adobe subscription account in our Adobe admin console, created a new account, with a new email ID (one of the alias'), reinstalled Adobe and signed in with the new ID. The go to Edit Tab and select Organize pages. Legal Notices | Online Privacy Policy. How do we fix this? Customers would no longer buy its iconic software suite and own it for life. I can do everything else I need with the free version. Ensure that the system date of your device is correct, and the Adobe ID used for sign-in has a valid Acrobat subscription. So uninstall Adobe Acrobat Reader DC. Tap Subscriptions. If you have Adobe Acrobat Reader DC installed which is a free application then you wont be able to use Edit toll in it. The app offers powerful photo editing features in an easy-to-use interface. Deactivate Acrobat from previous machines and try signing back in with the same ID on this machine. Could somebody from Adobe please contact me directly to arrange a full refund of our subscription. It does not work on the Acrobat desktop application. For more information, see Deactivation issues. a. your subscription is active, 1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html 2. if that fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html I get an error message saying that no scanner is connected or recognized. Signing out and in didn't work for my case. Shame on you. But now we're talking about cyber punch lists. If you want to check the subscription/license you have, you can log in to your Adobe account www.Adobe.com>Manage Account>Plans and products or can refer to Manage your Creative Cloud membership If you have subscribed the license/subscription with another email address, you can use the services through that email address. Now after installing the CC app, it doesn't recognize my paid subscription. As you grow in confidence, the book switches to a conversational FAQ format, so you can quickly find answers to advanced questions. 1. Click Authorize Device. We see that you have an active subscription of Acrobat DC registered under your account. Solution 2: Confirm that the PDF creation is working fine from within Acrobat In Acrobat, choose Tools > Create PDF. Tday I tried watching but now it is telling me I need to start my 7-day trial and that I do not have an existing subscription. Using Punchlists to Stop Ransomware I really appreciate all of the emails I get from you guys. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Some how their license got removed from our company account, so i added them back and had them sign out and back in. If you still need help signing in, select the Chat icon on the lower right, and then select "Need help signing in?" . Please share it via private message. Adobe contact information - https: . Your entitlement has been canceled. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Click Authorize Device. It does not work on the Acrobat desktop application. If a feature you're trying to use is not available or asks you to subscribe, you can check your current subscriptions and add new ones. And you will be directed to buy now or trial expired page. This is getting beyond frustrating. You have been signed out from the Adobe server. In the meantime, please go to Acrobat Online:https://documentcloud.adobe.comand try to sign in using your Adobe credentials. Copyright 2022 Adobe. Have uninstalled/reinstalled multiple times, used the CC Cleaner Tool multiple times as instructed, uploaded log files as requested, and yet still Acrobat DC continues to not recognise my subscription. Download Pro or Standard versions of Acrobat DC | Non-subscription, Acrobat Activation Issue - Alert - License expires - Adobe Support Community - 11666527, https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html, Rotate | move | delete and renumber PDF pages, If you have used Acrobat DC's 7-days free trial, then you may "Sign Out" from the application. Check with your IT administrator. And you will be directed to buy now or trial expired page. I cannot edit my documents unless I go through the Adobe website. Trying to create invoices for work for my cleints and am stuck, and they are waiting. The page that appears lists the subscriptions with current status. No point paying for something that quite obviously doens't work effectively. My company also updated the license but Adobe isn't recognizing that when I open the Acrobat DC Pro desktop application. If yes, we have tried to check the account information via that email address and cannot locate any subscription under that account. My company also updated the license but Adobe isn't recognizing that when I open the Acrobat DC Pro desktop application. So uninstall Adobe Acrobat Reader DC. Select Sign Out if you're using a different email ID. If you see two Adobe logos, you have access to the activation servers. Sadness! /t5/adobe-acrobat-online-discussions/not-recognizing-subscription/m-p/12898153#M36850, /t5/adobe-acrobat-online-discussions/not-recognizing-subscription/m-p/12898158#M36851, /t5/adobe-acrobat-online-discussions/not-recognizing-subscription/m-p/12871340#M36804, /t5/adobe-acrobat-online-discussions/not-recognizing-subscription/m-p/12898161#M36852, /t5/adobe-acrobat-online-discussions/not-recognizing-subscription/m-p/13161296#M37358. Hi! got a similar problem with Acrobat Pro DC (current version). I have uninstalled the free trial, reinstalled from the link that Adobe sent me via email with my subscription. Then the user was able to use Adobe again. . Incredibly frustrating and I can't believe I've wasted so much time trying to edit a PDF, which would have taken me 10 minutes. Even though I've got a running subscription, the message that my membership is expired won't disappear and the editing functions stay disabled. I only work on the desktop version. Even though I've got a running subscription, the message that my membership is expired won't disappear and the editing functions stay disabled. Spending all morning on this and still does not recognize my subscription! I mean, what exactly am I paying for then? We have checked your account using the email address used to sign in here on the community page and see that you have Adobe Acrobat PDF Pack subscription. It is the best platform I have ever tested. If you need help with activating your account, see Activation and deactivation troubleshooting. If you have Adobe Acrobat Reader DC installed which is a free application then you wont be able to use Edit toll in it. Anu advice on what it worked for you will be much appreciated, We are extremely sorry for the experience. Solution 1: Installing Adobe Media Encoder The error message which you are experiencing is legit if you have indeed not installed Adobe Media Encoder on your computer. The issue persists. Adobe Photoshop Lightroom is a powerful photo and video editor that empowers you to edit, organize, store, and share your photos and videos across desktop, mobile, and web. I had been facing this 7-day trial issue for a long time even after buying the tool. 2. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Uninstalled Adobe Acrobat, deleted the registry entries for Adobe under HKLM and HKCU software keys. Shame on you. I think you should wait a little longer for it to work. Also, any attempts to contact a 'real person' via the chat system seems to be completely in vain. I just can't get anything but the free account. The user in our company currently with the issue never even had adobe reader installed, they only had acrobat pro. I usually follow that with a reboot to have a fresh and clean sign in with . No point paying for something that quite obviously doens't work effectively. Neither did restarting the application, the whole system or fully reinstalling the program solve the issue. That did not work, so we uninstalled the program and reinstalled it. The problem was that the user would try to sign in, and it would eventually time out saying "could not verify subscription; you're not connected to the internet". I tried to do that but I honestly have no idea how to run the online version. If yes, we have tried to check the account information via that email address and cannot locate any subscription under that account. After the selected file is converted to PDF, end the AcroTray.exe process using the Task Manager. Make sure your subscription is active Sign out and then sign in Update your Creative Cloud apps Remove entries in the hosts file Sign in to your account Well that's very disappointing - my next port of call was hopefully going to have Adobe to a remote access fix. If you cancel within 14 days of your initial order, you'll be fully refunded. This is crazy. Let it rest. I can sign in without problem to document cloud. Neither of these options work for us. I'm having this same issue and need to edit some files ASAP. Thank you so much for your cooperation and for your patience on this.Please sign out from the Acrobat application, restart the app, then sign back in and check. Open Terminal, and run the following command - type the complete path to the file and pressreturn: ~ % chmod 775 /Users//Desktop/AcroNGLEnableTool, ~ % /Users//Desktop/AcroNGLEnableTool, You are trying to activate Acrobat on more than two machines. Get it all with Acrobat Pro, including the tools you need like edit, convert, review and sign. The user in our company currently with the issue never even had adobe reader installed, they only had acrobat pro. I am also facing same issue. However, after I contacted the company they resolved it. Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English, - . The same subscription message keeps coming up. Click Settings in the toolbar. Ensure that your device is connected to the Internet. I will take any possible opportunity to not use your software for the rest of my life. Still doesnt work. Post questions and get answers from experts. got a similar problem with Acrobat Pro DC (current version). Choose Help > Sign In. Selecting a region changes the language and/or content on Adobe.com. View features Also, any attempts to contact a 'real person' via the chat system seems to be completely in vain. Works across devices. Thank you so much for your cooperation and for your patience on this.Please sign out from the Acrobat application, restart the app, then sign back in and check. Thanks for your patience on this, we'll keep you posted once the issue gets fixed. That did not work, so we uninstalled the program and reinstalled it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. On Windows: Doubleclick the LicenseRecovery.exe. I will take any possible opportunity to not use your software for the rest of my life. In Acrobat, choose Help > Sign Out <Your Adobe ID>. Sign out from the account page. I've just wasted an entire day trying to resolve this issue, even updated the operating system and it still won't work. Guess I will be canceling my subscription. For more solutions,seeAcrobat prompts you to sign in repeatedly. We see that you have recently subscribed to Acrobat Pro DC. Same.. We see that you have recently subscribed to Acrobat Pro DC. I am having the same issue, chat support is busy. Go get a snack as it takes some time. Contact us Free trial Best for teams that want to scale their business with prebuilt integrations, APIs, and more. If you have Adobe Acrobat Reader DC installed which is a free application then you wont be able to use Edit toll in it. Let us know how it goes and share your observations. Please share it via private message. 3. Trusted and secure. Please help if you can! Enter the email address you want to use for your Adobe account. 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