ATTND: Specifies that the user has an attendee account. (Optional) Specifies the language that is selected by default on the user's Preferences page. You can specify multiple email address, by separating them with commas and without spaces. ADMN: Specifies that the user has a site administrator account. I got no response from Webex support or my campus staff. Some spreadsheet editors remove the + sign from cells when the .csv is opened. (Optional) Specifies the city in which the user resides. Cisco Webex Control Hub provides the intelligent, actionable insights that IT needs to manage all collaboration workloads through a single pane of glass, whether workers are at home or in the office. Under Original data type, select Delimited, and then click Next. The downloaded CSV file lists why any updates did not go through. This field can contain one of the following values: If the field is left empty, the default value is Y. To manage the status of a user, see User Statuses and Actions in Cisco Webex Control Hub. The size of the application or desktop does not adjust to fit the full-screen view in its entirety. If the field is left empty, the value is left blank. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. From the customer view in https://admin.webex.com, go to Services > Calling > Features . INTL: International call-back teleconferencing. (Optional) Applies only to Webex Meetings, Webex Training, and Webex Events sites. You can configure a single sign-on (SSO) integration between Control Hub and a deployment that uses F5 Big-IP as an identity provider (IdP). Character length: 1-30. To specify a user, type the user's email address exactly as it appears for the user's account. (Optional) Available for Cisco Webex Training sites only. This occurs even if they have already changed their password. (Optional) Specifies which types of meetings the user can host. This option is no longer available. SELT: Teleconferencing location. Type only numbers in this field. In the Licenses and Users section, click Bulk Manage. Choose either Add services only or Add and remove services, and click Submit. You can specify multiple computers for a user account. If you use a spreadsheet editor make sure to set the cell format to text, and add back any + signs that were removed. However, the user can still access and maintain a list of scheduled meetings, by selecting the My Meetings link on the navigation bar. Webex App; 1. If PCN is not enabled, the value is left blank. (Optional) Specifies the types of teleconferencing services that the user can use when hosting a session. Phone number must be on the Numbers tab in Control Hub. The menu items display differently depending on whether or not the time zones are in DST (Daylight Savings Time). N: Specifies that the Recorded Events page does not appear in the user's My Webex area, preventing the user from storing recorded events on your site. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. Welcome to the Webex Community. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Meetings Telephony API or the teleconference accounts option. However, a site administrator with view-only privileges cannot change user account information or Webex site settings. The code-value information fields in a CSV file are not case-sensitive. You can specify only users who have accounts on the same Webex Meetings service site as this user. (Optional) Allows Cisco Webex Events users to stream video. Applies only if you specified the Auto Record (AREC) for STOptions for the user. If the field is left empty, it prompts for a last name. Cisco Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, JavaScript is not enabled. (Optional) Specifies the address of the video device, at which the user wants to be called. If you leave this field blank, the user is assigned to the default location. If you export user account data, these fields populate with the teleconferencing numbers from the users personal teleconferencing accounts. I still get the same response from Webex Events: "You cannot import the file because it contains no contact.. If so, the user cannot publish recordings on your site. For example, an administrator can register Hybrid Services connectors and schedule software upgrades for those connectors. This field can contain the following account types: HOST: Specifies that the user has a host account. Webex Control Hub is the single interface for Administrators to manage and realize the value of all that Webex has to offer. All imports support the same Unicode tab-delimited text (UTF-16LE) format. For more information on the error messages, see the 'Error messages' section. Specifies which computers the user can access remotely, using Remote Access. Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. If, you exceed the number of licenses for your site, Webex Site Administration cannot create or update all accounts for which PRO is specified. This is your home to ask questions, share knowledge, and attend live webinars. (Optional) Available for Cisco Webex Support sites only. Specifies that a shared application or desktop appears in a full-screen view on a support representatives or customers screen. When you import a comma-separated values (CSV) file, you only need to import data for the accounts that you're updating. Manage your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. This field can contain the following value: HOLA: Specifies that the user can use the Hands-on Lab option for training sessions. This field must contain only numbers. Enter numbers only; do not include punctuation, such as dashes or periods. If, on the Site Settings for Common page, you selected the Require strict password for new user accounts option, specify a default password for each account that complies with the strict password criteria you specified. (Optional) Specifies whether high-definition video is available for the user (Meetings, Events, and Training sites only). This field can contain one of the following values: STD: Specifies that the user account receives the My Webex Standard privilege. Specifies which computers the user can access remotely, using Remote Access. (Optional) Specifies the default TelePresence session type, as set in the user Preferences page. 0: Specifies that the user does not receive a Personal Room. In the Format Cells window, select the Number tab, and select Custom from the category list. If you are managing Webex Calling users, you should read Configure and Manage Your Webex Calling Users. For example, if your meeting type code is 004, type only the digit 4 in this field. TeleAcct1RecordingDialOutNumFlagTeleAcct3RecordingDialOutNumFlag. Any suggestions? Do not add or edit data in these fields. The template helps to ensure that your CSV file contains all required column headings, in their proper format. 1: Specifies that the user receives a Personal Room. (Optional) Specifies whether the current user is a Webcast Administrator or Presenter. This is your home to ask questions, share knowledge, and attend live webinars. Depending on which languages your site supports, this field contains one of the following short name values. If there are errors that are recorded in the Import Results window, select the Download the import error log link. By default, Webex Recorder saves all recording files at the following location on the support representative's computer: However, you can specify any location on either a support representatives computer or another computer on your networkFor example. For workaround instructions, see Open a CSV fle in Microsoft Excel and keep the leading zeros in this article. (Optional) Specifies the user's pager number. The error log lists each record that failed to update, along with a reason for the failure. This field must contain only numbers. This option is turned off by default for most Cisco Webex sites. (Required) Specifies the user's email address. I was not able to get this to work following the Webex instructions. The computers must already be defined for Remote Access in Site Administration. N: Specifies that My Reports is not available in the user's My Webex area, preventing the user from generating reports on your site. Click Delete in the Delete Contacts dialog box . Created by aahawkin on 08-10-2021 01:59 PM. To prevent redundant emails being sent to users, specify the Y value for this field only if one of the following is true: You want to force a user to change their password. 0 Helpful Reply demaios Beginner In response to amccarl 03-25-2021 10:49 AM Browse to the location of the CSV file, select the file, and then click Import. If you leave this field empty, all information is retained. (Optional) Specifies the toll-free call in number. (Optional) Specifies the index number (from 1 to 5) of the user's default video device. Control Hub is a web-based, intuitive, single-pane-of-glass management portal that enables you to provision, administer, and manage Webex services. Webex Meetings CSV file import and export in Control Hub Webex Meetings CSV file import and export Bulk modify user attributes Create a Webex Meetings CSV file template Batch edit Webex Meetings settings and privileges for multiple users Open a CSV file in Microsoft Excel and keep the leading zeros ILCI: International call-in numbers. CALL_WITH_APP_REGISTERED_FOR_CISCOTELEnter this string to use the Cisco Jabber app option. This option is avaialble for Webex Meetings and Webex Webinars (panelists only). (Optional) Applies to Webex Training sessions only- specifies whether the user is an administrator for Hands-on Lab. This field can contain one of the following values: Y: Specifies that the Recorded Events page appears in the user's My Webex area, allowing the user to store recorded events on your site. Enter the name of your tenant, then click Next. The user can sign in to the Webex site to host meetings. The tracking code values appear on your site as they appear in the CSV file. If you correct the errors directly in the file that Control Hub creates for you, delete the last column, labeled Comments, before you upload the file to create the remaining code values. To determine which teleconferencing services your organization supports, see the Webex Site Administration home page. PCNAcc1TollCallinNumPCNAcc3TollCallinNum, PCNAcc1TollFreeCallinNumPCNAcc3TollFreeCallinNum. Import the completed file, click Add and remove services, and then click Submit. Specifies that a shared application or desktop appears in a full-screen view on a support representatives or customers screen. Create a Call Park Group. Specifies the first name of the user to whom this account belongs. All users can search for and view these contacts in the Webex app. (Optional) Specifies the user's mailing address. (Optional) Specifies that the user must change their password the next time that they sign in. For example, if you change User User ID/Email (Required), User You can update service assignments for up to 20,000 people in Cisco Webex Control Hub, including Hybrid Services and Webex meetings. Specifies that a shared application or desktop appears in a window a support representatives or customers screen. Mostly, we use the birthday bot to remember team members' birthdays, the Miro board pins to . Cisco Webex is the only solution that provides the scalability, security, and features you need in a single, unified platform. This option requires more bandwidth than the 256 color option, but provides better imaging quality. This field can contain one or more codes that indicate the meeting types a user can host. Applies only if you specify the Auto Record (AREC) for STOptions for the user. Each attendee first calls a phone number, and then hangs up. (Optional) Specifies the ZIP or postal code for the user's mailing address. If the field is left empty, it prompts for a first name. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Meetings Telephony API or the teleconference accounts option. Y: Specifies that the access code is automatically generated. (Optional) Applies only to accounts on a Cisco Webex Training site and for which you have specified PRO in the My Webex field. If you leave this field empty, the default is Y. We suggest you use a text editor to make .csv updates. If you leave this field empty, the default is 0. (Optional) Displays the user's preferred name in the Meeting Participants List. If you are adding a new contact, do not provide any information in this column. This measure protects you from inadvertently modifying users' services. If checked, the user is an Administrator. In the following list, the short name appears next to the corresponding language. If the field is left empty, it defaults to HOST. Create a Webex Meetings-specific CSV file template. Batch edit Webex Meetings settings and privileges for multiple users. You can specify the following value in this field: AREC: Auto record. If you exceed the total number of extra computers for your site, Webex Site Administration may not be able to create or update all accounts for which you allocated extra computers. 1: To delete an individual contact, check the check box on the left of the contact. Thus, you can type values in either uppercase or lowercase letters, or a combination of both. Deleting fields can break this script. Other than that option, there is no way to download and save those messages. You can use this file to bulk-inspect settings or as a template that you can edit. (Optional) Specifies whether Personal Room is available for the user (Meeting Center only). The CSV file must include column headings at the top of the file. (Optional) Specifies whether Personal Room is available for your users (Webex Meetings only). I have this problem too Labels: Internal Partner 0 Helpful Share Reply All forum topics You can specify multiple teleconferencing types for any user account, if your organization has purchased the appropriate options. To delete all contacts sourced from Control Hub, click the Select all users option in the action bar after checking the check box and click Delete in the Delete Contacts dialog box. Gain insights into user adoption. Search for specific dates and narrow your results. (Optional) For Enterprise Edition sites with Cisco Webex Events. The service then calls the attendee's phone number. For example, if you have two subscriptions with the same service, you can specify a service from a specific subscription to apply to the user. You can use this option if you suspect a problem with a user's password. Select the first column, hold Shift, and then click the last column. Support E.164-format phone numbers in reportsCheck this box to export phone numbers as [+][country code][phone number with area code]. (Optional) Specifies whether you automatically generate an access code. This article is about adding and modifying users, in general. Specifies that Webex Support automatically records support sessions that the user conducts. If the field is left empty, all information is retained. Assign Webex services and licenses. (Required) Specifies the last name of the user to whom this account belongs. If you do not want to allocate extra storage space to a user account, you can leave this field blank. Enter a value in the Calling Behavior column if you want to change the way calls happen for specific users. (Optional) Specifies the country or region in which the user resides. To specify multiple teleconferencing types, separate them with commas, without spacesFor example: (Optional) Specifies the index number for the time zone in which the user resides. ATTND: Specifies that the user has an attendee account. Phone Number. (Optional) If your site includes the My Webex option, specifies whether the user can store files in personal folders on your site. If you do not want to allocate extra storage space to a user account, you can leave this field blank. Web Conferencing Control Hub Manage, analyze, and secure your Webex services Control Hub offers a holistic view of all your Webex services. The user can access the billing reports from their My Webex page. Whether the user account is active or inactive. Browse to the location of the CSV file, select the file, and then click Import. Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. (Optional) Specifies the users PCN audio personal identification number. Please enable it and reload the page. Available only if your Webex service is provisioned with multiple bridge locations. You must not attempt to change User Status with CSV import. (Optional) Specifies whether Meeting Assist services are available for your users. This field can contain one of the following values: Y: Specifies that the My Folders button appears in the user's My Webex area, allowing the user to store files on your site. Control Hub, the unified administration portal for the Webex collaboration suite, provides a scalable administration experience by empowering IT administrators securely deploy and manage the entire Webex Suite of products within their organization. Specifies that Remote Support automatically records support sessions that the user conducts. Once the problematic link is identified, Control Hub provides diagnostic information for understanding the issue and the cause. For more information, see Add Multiple Users in Cisco Webex Control Hub with the CSV Template or Modify Users in Cisco Webex Control Hub with the CSV Template. A blank value indicates not to make any changes to the user. (Optional) Available for Webex Support sites only. 26-Aug-2022. Specifies whether the user can publish recorded training sessions on your site. (Optional) Allows Webex users to stream video. There is also the Meetings Quality API: https://developer.webex.com/docs/api/v1/meeting-qualities. I would open up a case with Support here:https://help.webex.com/contact. Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. Opening a comma delimited file in Notepad. No longer supported. If you leave this field empty, it defaults to N. (Optional) Specifies the number that the pager user requires to call in. Other statuses can include, Small business account management (paid user), Support E.164-format phone numbers in reports, Require strict password for new user accounts, Webex Meetings CSV file import and export, Open a CSV file in Microsoft Excel and keep the leading zeros, Save a CSV file in Microsoft Excel and keep the leading zeros, Import a CSV file and check the import results, CSV file differences between Webex Administration and Control Hub, Inactive, Not Verified, Verified, or Pending. Open a CSV File in Microsoft Excel and Keep the Leading Zeros Open a new, blank Excel workbook, and click the Data In the Get External Data category, select From text. If there are errors that are recorded in the Import Results window, select the Download the import error log link. (Optional) Allows Webex Events users to broadcast online presentations and audio. Click Export to download the file and you can enter user information in a new line in the CSV file. (Optional) Specifies which types of meetings the user can host. The service then calls the attendee's phone number. (Optional) Specifies whether video device-enabled meetings are available for your users. However, I was able to get this to work by doing the following: 1. (Optional) If your site includes the My Webex option, specify the type of My Webex privilege assigned to the account. (Optional) Specifies the number that you dial to call a pager user who resides in another country. The support representative's computer is mapped to the appropriate network drive. Your meeting service contract determines the total number of extra computers. Manage (add, delete, modify, or view) contacts in your organization using a CSV file. Depending on which languages your site supports, this field contains one of the following short name values. (Optional) Specifies the number the user must use to call in. Thus, you can type values in either upper- or lowercase letters, or a combination of both. (Optional) Specifies the types of teleconferencing services that the user can use when hosting a session. When the field is left empty, FirstName + LastName will display in the Meeting Participants List. For these sites, leave the field blank, or enter N. (Optional) Specifies the general privileges that the user has on your Cisco Webex site. Click Export to download the file. Location. You can specify the following values for this field: 256: 256 colors. This option determines the language in which text appears to the user on your meeting service website. Usernames: Can consist of a maximum of 64 characters. Under Delimiters, check Tab, and then click Next. (Optional) Specifies the user's mobile phone number the user must use to call in. However, if your site includes the Access Anywhere meeting type, do not type its code in this field. For example, if your meeting type code is 004, type only the digit 4 in this field. (Optional) Applies only to accounts for which you have specified PRO in the My Webex field. Specifies that the user can host sessions in which attendees receive a phone call from the Webex site to join a teleconference. (Optional) States whether the current user is a Webcast Administrator or Presenter. User licenses. You can download the CSV template from Control Hub and add organization contacts. Select the File tab, choose Save As, select the location to save the CSV file, and in the Save As window, click Save. An Index value must be a unique number from 1-500, inclusive. From the customer view in https://admin.webex.com, and go to Services. 2. (Requiredl) Specifies the value of the tracking code. A CSV file must include column headings at the top of the file. Specifies all computers for Remote Access. Did you try saving as CSV/Excel? (Required) Specifies the last name of the user to whom this account belongs. Enter the call queue phone number. After the export process is complete, click the Export Results link that appears. The default value for this field, in the exported CSV file is N, regardless of the value stored in the database. (Optional) Specifies the user's phone number. 16B: High color (16 bit). If your site includes the My Webex option, ensure that you specify either STD or PRO for each account. Pokud napklad pidte uivatele pomoc ablony CSV, mete zkontrolovat prbh kol, zkontrolovat ppadn chyby nebo zastavit vechny aktivn koly. ImportantA site administrator can manage user accounts, handle registration requests, and specify preferences for your Webex site and services. You can specify multiple email address, by separating them with commas and without spacesFor example: jsmith@anyco.com,mbartel@anyco.com. Some tracking code information is required, as specified under Code-Value Information Fields. If the field is left empty, it defaults to 1. You can close the browser or this window and your task continues to run. (Optional) Specifies that PCN account supports international call-in. Click the Errors tab on the left pane to view the error details. Webex Site Administration requires this field to be empty to create a new contact. You can export a CSV file that contains the Webex Meetings-specific settings for all entitled users for your site. You cant delete users, change the location assigned to a user, or change the status of a user with the CSV template. If the field is left empty, it prompts for a username. (Optional) Available for Cisco Webex Support sites with the Remote Access option only. A value must be Yes or No. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Telephony API or the teleconference accounts option. In the Bulk Modify User Attributes window, click Import. Applies only if you specified the Auto Record (AREC) for STOptions for the user. The Webex Meetings-specific CSV file method is the best way to modify: Webex Meetings-specific attributes for many users. (Optional) Specifies the status of the tracking code value. If a user has access to more than one linked Webex site, then the preferred Webex site for that user is the first Webex site that was linked to Control Hub. Type the computer names exactly as they appear in Site Administration. The more users to be exported, the longer the export process takes. Type only numbers in this field. The account-information fields in a CSV file aren't case-sensitive. This field can contain one or more of the following values for an account, depending on the teleconferencing services supported by your Webex site: CLIN: Call-in teleconferencing. Control access and authorization. By default, the first four fields are named Group, Department, Project, and Other. You can upload up to 10,000 contacts at once. N: Specifies that My Recordings or My Training Recordings (for Enterprise Edition) is not available in the users My Webex area. (Optional) Specifies the pager number, at which the user wants to be called. 1: Specifies that video device-enabled meetings are available for the user. Webex App; Control Hub; Webex Meetings and Webex Webinars; Webex for Cisco Broadworks; Webex Calling; Hybrid services; Webex devices; Webex Contact Center; Release notes. Enter numbers only; do not include punctuation, such as dashes or periods. Specifies the number of extra computers that you want to allow the user to set up for Access Anywhere on your site. (Optional) Applies only to Webex Training. Small business account management (paid user). If the field is left empty, it defaults to FS. When creating a CSV file using a spreadsheet program, such as Microsoft Excel, the column headings must be in the first row of a spreadsheet. 07-Dec-2020. (Optional) Applies to Webex Meetings, Training session, and Event sites only. The Webex Calling administrator can review the logs stored in Control Hub. The computers must already be defined for Remote Access in Webex Site Administration. To specify multiple computers, separate them with commas, and no spaces-for example: (Optional) Available for Cisco Webex Support sites with the Remote Access option only. This field can contain one of the following values: If you leave this field empty, it defaults to Available. CLBK: Call-back teleconferencing. Bandwidth optimization allows relaying traffic to other clients on the same subnet. In the Get External Data category, select From text. For a user to host Webex meetings, training sessions, support sessions, or events, their account must be active. Applicable only to Cisco Webex sites that have the Billing Administrator option. 25. For example: (Optional) Specifies the index number for the time zone in which the user resides. The impact of a breach can be severe, so Webex has introduced Control Hub visibility and controls via partner integrations to allow customers to manage the adherence to their compliance policies. Enter numbers only; do not include punctuation, such as dashes or periods. WIN: Window. The Task page appears, displaying the import status. The UC manager profile lets you specify a voice services domain for the user. Of course there is an option to use the CSV file bulk import which is perfectly fine and the way to go in such cases. The name of the department used for tracking. Your instructions worked! (Optional) Applies only to accounts on a Cisco Webex Training site and for which you have specified PRO in the My Webex field. In this case, Control Hub generates a list of records for the values that it was unable to add, including the cause for each error. In the CSV bulk add or edit contacts page, select one of the following options from the drop-down list: In the Upload CSV data section, click Choose a file or drag and drop the CSV file to upload. Click Import, browse to the location of the updated CSV file, select the file, and then click Open. In the Type box, enter the number format, such as 000-000-0000 for a phone number. (Optional) Reserved for Cisco Webex teleconferencing service provider partners. It allows the administrator to set up and manage Hybrid Services. Some spreadsheet editors remove the + sign from cells when the .csv is opened. If you exceed the total amount of extra storage space for your site, Webex Site Administration may not be able to create or update all accounts for which you allocated extra storage. Get Meeting Qualitieshttps://developer.webex.com/docs/api/v1/meeting-qualities/get-meeting-qualities. Bulk provisioning Webex Calling elements using CSV Webex Calling leverages Comma Separated Value (CSV) files to quickly export and import provision-able elements to the cloud. When you select this option, the contacts that are sourced from BroadWorks, LDAP, and UCM are disabled. If the field is left empty, FirstName + LastName will display in the Meeting Participants List. (Optional) Specifies the user's pager number. ", Manage organization contacts in Control Hub. (Optional) Specifies the user's pager number at which the user wants to be called. VoIP: internet phone. Greetings, does Control Hub have the ability to send troubleshooting metrics (latency, jitter, packet loss, etc) via an API/webhook? This field can contain one of the following values: (Optional) Specifies the number of megabytes (MB) of extra storage space to allocate to the user for storing network-based recording files. The support representative's network account has access to the location. For a Webex Support session, specifies the location at which Webex Recorder saves recording files. However, if your site includes the Access Anywhere meeting type, do not type its code in this field. Note that the messages are downloaded as .eml files (individual email files) so each post is a seperate file. (Optional) Specifies the name of the video device, at which the user wants to be called. The size of the application or desktop adjusts to fit the window in its entirety. 19-Aug-2022. If you leave this field empty, the default is N. (Optional) Specifies the language that is selected by default on the user's Preferences page. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. For a Remote Support session, specifies the color setting for a shared application or desktop that appears on a support representative's or customer's screen by default. . If you export user account data, these fields populate with the teleconferencing numbers from the users personal teleconferencing accounts. All of this can help keep data safe and meet regulatory needs. You can edit the downloaded file (exported_users.csv) in any of the following ways: To modify existing users, you can update any column except (Optional) Specifies the number that you dial to call a mobile phone user who resides in another country. You may be asked to select a location in a pop up window. Review the information carefully, and verify its accuracy before you confirm that you want to upload the file. If you specify a location on a computer on your network, ensure that: (Optional) Available for Cisco Webex Support sites with the Remote Access option only. For more details on a specific contact, click the contact and view the details on the pane that appears on the right side of the screen. Currently, Control Hub supports up to 200,000 contacts per organization. If you do not want to allocate more computers to a user account, you can leave this field blank. Same problem still. Enter numbers only; do not include punctuation, such as dashes or periods. Note the following points: All exports (report, user, contacts) use the Unicode tab-delimited text (UTF-16LE) format. You can specify the following value in this field: AREC: Auto record. Status, Directory Number, (Optional) Specifies the host access code. If the field is left empty, it defaults to the default language for the site. (Optional) If Tracking Codes are enabled on your site, fields can be renamed as desired to track information. From the customer view in https://admin.webex.com, go to Services. View usage analytics. 0: Disable Live Streaming (Default setting). On the Location and Name page, select a location and enter a name for the call park group. Also, note that API support is requested directly thought: Please rate if it's Helpful.If this answered your question please click Accept as Solution. This depends on your site configuration. SELT: Teleconferencing location. A user with any status in Control Hub other than Active, has a value of N for this field. Leave this field empty and ignore it in the export file. The responses to my invites are rolling in! Do not include punctuation, such as dashes or periods. Specifies that the user can select the location of the telephony bridge to use for a teleconference. Saving as a MS-DOS CSV did. Getting started See All Pollbot Productivity, Social Rememory Productivity, Social BirthdayBot Social, Other Watercooler Social, Strategy & Team Planning Most popular See All Pollbot Productivity, Social MURAL Collaboration Management, Productivity Watercooler Social, Strategy & Team Planning BirthdayBot You can use one of the following filters to select the source of the contacts: You can search a contact from the list by using the search field at the top of the page. In the DLP subsection, click Authorize New Tenant to add a Webex Teams tenant to your Umbrella environment. Type only numbers in this field. To enable users in bulk for Webex Calling (and you can also assign a location and number with this option), use Modify Users in Cisco Webex Control Hub with the CSV Template . Specifies that the user can host sessions that include an internet phone (Voice over IP) conference. You can specify the following values for this field: (Optional) Available for Cisco Webex Support sites only. By default, Webex Recorder saves all recording files at the following location on the support representative's computer: However, you can specify any location on either a support representative's computer or another computer on your network-for example: If the default location or a location that you specify does not exist, Webex Support creates the necessary folders. Create a new, random password for a new account. Click Export errors to CSV to download the error list. Or, you can contact your Webex account manager for assistance. Click Call Park Group > Create Call Park Group . (Optional) If your site includes the My Webex option, specifies whether the user can use their My Webex area on your site to access and maintain a list of meetings that they scheduled. Do not add or edit data in these fields. You can specify the following value in this field: AREC: Auto record. Specifies which Webex Support options users can use. 0: Specifies that video device-enabled meetings are not available for the user. This field can contain one or more of the following values for an account, depending on the teleconferencing services that your organization's Webex Meetings service supports: To disable all telephony privileges for a user, enter a comma (,). 1. (Optional) Applies only to accounts for which you have specified PRO in the My Webex field and Y for the MyFolders field. NATIVE_WEBEX_TEAMS_CALLINGEnter this string to use the Calling in Webex option. CLIAU: User support teleconferencing CLI authentication. You can specify the following values for this field: FS: Full screen. You can specify multiple meeting types for any user account, if your organization has the appropriate licenses. Your meeting service contract determines the total amount of extra storage space. If you use a spreadsheet editor make sure to set the cell format to text, and add back any + signs that were removed. (Optional) Specifies the cell phone number, at which the user wants to be called. When creating a CSV file using a spreadsheet program, such as Microsoft Excel, ensure that the column headings are in the first row of a spreadsheet. For a comprehensive approach, use the bulk CSV import process from Control Hub to set users' preferredWebExSite in the steps that follow. INTL: International call-back teleconferencing. When uploading a CSV file, Control Hub displays a table containing the information that you specified in the file. No longer supported. Create a Webex Meetings CSV file template. 1: Specifies that the user has a Personal Room. If you leave this field empty, it defaults to 1. Enter numbers only; do not include punctuation, such as dashes or periods. In the Save As dialogue box, browse to the folder where you want to save the file, and then click Save. Specifies whether a user account is active or inactive. Control Hub provides an interface for management of all Webex services that an organization has signed up for, whether they are in trial state or purchased. (Optional) If Tracking Codes are enabled on your site, fields can be renamed as desired to track information. (Optional) Specifies the number at which the user wants to be called. Dup ce salvai fiierul CSV, facei clic pe Import , selectai fiierul n care ai efectuat modificri, . Use a spreadsheet editor to open the CSV file template, change the user settings, and then save the file. To specify multiple service types, separate them with commas, but without spacesFor example: If you have any questions about the meeting types that your organization has purchased, please contact your Webex account manager. Specifies Webex Training privilege as an administrator for Hands-on Lab. FS: Full screen. After you save the CSV file, click Import, select the file you made changes to, and then click Open. If the import is successful, the page displays Completed status and the number of contacts are added or updated. If PCN is not enabled, the value is left blank. You can drill down into any Webex session and understand the network paths from wherever the user is working, including all routes that data travels. In this case, if you are using the option "Require Strict Password", then the new password does not meet the password criteria, and the user is required to change the password the first time the user logs in. ADMV: Specifies that the user has a view-only site administrator account. If you don't want to enable Auto record, you can leave this field empty. Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. (Optional) Available for Cisco Webex Support sites only. If you leave this value blank, the status automatically defaults to Yes. You can specify only those users who have accounts on the same Cisco Webex site as this user. If your site has the email templates option, you can edit the template for the Welcome email message that your Webex site sends to users. Attributes that differ from one user to another (such as, Audio PIN and TSP audio accounts). To obtain a valid code for this field, see the Site Administration home page, which lists the Index values for each session type. (Optional) Specifies the number that you dial to call a user who resides in another country. (Optional) Specifies the number that the user requires to call in. CALL_WITH_APP_REGISTERED_FOR_WEBEXCALLTELEnter this string to use the Webex Calling app option. N: Specifies that the My Folders button does not appear in the user's My Webex area, preventing the user from storing files on your site. To review the progress of your task, see Manage Tasks in Cisco Webex Control Hub. The CSV file should be created using the format from the CSV export from Control Hub. (Optional) Specifies if the user can use One-Click. N: Specifies that the access code is not automatically generated. At any point you can return to see all the tasks and review the import status, stop any active tasks or review the errors list. Sorry - Personally, I don' know why you are getting the error. If you also manage sites using Site Administration, note that the CSV export files for Control Hub don't include the same columns. (Optional) Specifies whether the system automatically generates an access code. Available only if your Webex site is provisioned with multiple bridge locations. NATIVE_SIP_CALL_TO_UCM_W_USER_EMAIL_DOMAINEnter this string to use the Calling in Webex (Unified CM) option and use the user's email domain for Phone Services instead of assigning a Calling Behavior UC Manager Profile. In the Bulk Modify User Attributes window, choose one of the following options: All users in the siteThis option includes inactive users. Use a spreadsheet editor such a Microsoft Excel to update the Webex Meetings-specific CSV file template that you exported for your site. ADMV: Specifies that the user has a view-only site administrator account. If the field is left empty, the value is left blank. If the field is left empty, the value is the session type which supports TelePresence with the minimum meeting type ID. N: Specifies that My Profile is not available in the users My Webex area. Y: Specifies that the user receives the Welcome email message. If the default location or a location that you specify does not exist, Remote Access creates the necessary folders. Specifies the users who can schedule sessions on behalf of this user. (Optional) Resets the user's password and automatically selects the ForceChangePassword options. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. Replacing all of the commas with tabs 3. If the field is left empty, the value defaults to 0. If you leave this field empty, all information is retained. In the Export Results dialog, click Download. I am so grateful. Webex Control Hub & API Support 769 10 2 Webex Control Hub & API Support ruatkin Cisco Employee Options 10-27-2021 08:24 AM Greetings, does Control Hub have the ability to send troubleshooting metrics (latency, jitter, packet loss, etc) via an API/webhook? Configure the Remember Me API for PST on Webex Sites Managed via Control Hub. Bandwidth optimization allows relaying traffic to other clients on the same subnet. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. In the Import Data window, choose where to place the data, and then click OK. With the CSV file open in Excel, select the cell or range of cells that you want to format. They can view a list of meetings to which they are invited and attend meetings that require an account on your site. Under Data Preview, select all of the columns. For example, if you have a Teams Profile with domain calling.example.com, you can enter the profile name, and then that domain is applied to the Webex Teams user's Phone Services. N: Specifies that My Meetings is not available in the user's My Webex area. Specifies that Remote Access automatically records remote support sessions that the user conducts. You'll see the options to reach out at the bottom. Only the contacts that are sourced from Control Hub are selected. Type the computer names exactly as they appear in Webex Site Administration. If the field is left empty, it defaults to the default time zone for your site. (Optional) If your site includes the My Webex option, specifies whether the user can access and maintain an address book from the users My Webex area on your site. I'm trying to import contact with still the sameunsuccessful result. (Optional) Specifies whether video device-enabled meetings are available for the user. You can enter one of the following options and see Set Up Calling Behavior for Cisco Webex for more information on each setting: USE_ORG_SETTINGSEnter this string to use the organization-wide setting. When you have multiple subscriptions, you can use the subscription ID in the column header to identify the service you want to add. The address book contains your company address book (if you maintain one) and allows the user to maintain a contacts list. Under Meetings, select Sites, and then choose the same site for which you created the template. To delete an individual contact, check the check box on the left of the contact. When you open a CSV file, Microsoft Excel removes the leading zeros from all number codes. The number of accounts for which you can specify the PRO value depends on the number of My Webex Pro licenses available for your site. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Telephony API or the teleconference accounts option. Mandatory (if extension is left blank) Optional. If the field is left empty, a temporary password is generated automatically. However, I was able to get this to work by doing the following: 1. To obtain a valid code for this field, see the index values under Index for the session types that appear on your Webex Site Administration home page. . In Webex Control Hub, you can. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If the option is off, specifying a value in this field has no effect. The CSV file is uploaded and your task is created. If you have more than one CSV file for your organization, then upload one file and once that task has completed, you can upload the next file. From the customer view in https://admin.webex.com, go to Users, click Manage Users and choose CSV Add or Modify Users. However, the size of the application or desktop does not adjust to fit the window in its entirety. To specify multiple computers, separate them with commas, without spaces. Enter numbers only; do not include punctuation, such as dashes or periods. To determine the amount of remaining storage space available for allocating to user accounts, see the Add User or Edit User page in Webex Site Administration. Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. By importing a file, the Webex Calling system either creates, updates, or deletes the associated elements based on the field values. The following are the error messages that you may encounter while uploading the CSV files: DISPLAY_NAME_MANDATORY_ERROR_MESSAGE = "Display Name is mandatory in Input CSV. Specifies that the user can host sessions in which attendees call a toll-free phone number to join a teleconference. This field is not applicable for CI-integrated sites, or for sites that use SSO. This field must contain only numbers. The first tracking code is used for billing and invoicing. Webex App Hub Apps that amplify your work. To assign a service, add TRUE in that service's column, and to exclude a service, add FALSE. Cisco Webex recommends that you do not create usernames that include spaces or punctuation marks, except underscores, hyphens, and periods. Specifies which Remote Access options that user can use. Specifies that a shared application or desktop appears in a window a support representatives or customers screen. Applies only if you specified the Auto Record (AREC) for STOptions for the user. You must have either a phone number or an extension. However, the user can still access their personal address book, using the options on the Schedule a Meeting page. Passwords: Can consist of a maximum of 32 characters, Are case-sensitiveUsers must type their passwords exactly as you specify them in this field. Enter numbers only; do not include punctuation, such as dashes or periods. Leave this field empty, and ignore it in the export file. I saved as a .csv file, and the import worked. This field can contain one of the following values: Y: Specifies that My Recordings or My Training Recordings (for Enterprise Edition) is available in the users My Webex area. (Optional) Specifies the address of the video device, at which the user wants to be called. Specifies the user's email addressthis value must be unique across sites; a user can have only one email address. Thank you amccarl!!! If you export user account data, these fields populate with the teleconferencing numbers from the users personal teleconferencing accounts. Specifies that the user can host meetings or training sessions in which attendees receive an international phone call from the Webex Meetings service to join a teleconference. This field can contain the following account types: If this field is empty, the default is the HOST account type. You can specify multiple meeting types for any user account, if your organization has the appropriate licenses. To host Webex Meetings, training sessions, support sessions, or events, the hosts account must be active. For information about how to use CSV files to bulk-add and -entitle new users, see Add Multiple Users With the CSV Template. If you use both Site Administration and Control Hub to manage your Webex sites, you may notice the differences between the CSV files for each tool. If the field is left empty, it defaults to PRO. However, there are just two small limitations, in case you need to onboard really big amount of users: It's possible to onboard 20 000 users at a time Speed of such onboarding (at least in my test runs were 0.6 users per second) Webex Site Administration generates this number once you upload the CSV file. Example: +12815550100. You can specify multiple teleconferencing types for any user account, if your organization has purchased the appropriate options. However, the user can still access their profile, by selecting the My Profile link on the navigation bar. Using Excel on a Mac and saving file as UTF-8 CSV didn't work when uploaded to Webex. This option determines the language in which text appears to the user on your meeting service website. If you specify any code values incorrectly, Control Hub cannot add those values to the list. Webex Employee's Favorite Feature: Integrations and App Hub. (Optional) Available for Webex Support sites with the Remote Access option only. If the import is unsuccessful, the page displays the number of errors. Type the computer names exactly as they appear in Webex Site Administration. (Optional) Applies only to accounts for which you have specified PRO in the My Webex field and Y for the AccessAnywhere field. Each user has one identity for all collaboration services, including the Webex Meetings service. TeleAcct1TollFree-AreaTeleAcct3TollFree-Area, TeleAcct1TollFree-CntryTeleAcct3TollFree-Cntry, TeleAcct1TollFree-IsTollFreeTeleAcct3TollFree-IsTollFree, TeleAcct1TollFree-NumTeleAcct3TollFree-Num, TeleAcct1Toll-IsTollFreeTeleAcct3Toll-IsTollFree. Applies only if you specified the Auto Record (AREC) for SCOptions for the user. Specifies whether the user can store recorded events on your site. Do not add or edit data in these fields. Under Original data type, select Delimited, and then click Next. If so, the user can publish recordings on your site. Saving as a .csv file with UTF-16LE encoding. The following table lists the Webex-specific fields available in CSV files for Site Administration, and specifies which don't apply to Control Hub. Control Hub is the administration portal for all of the Webex Platform, it covers Calling, Meetings, Teams and Webex Rooms! Only active users in the siteThis option omits inactive users and saves time. (Required) Specifies the identifier that the user to whom this account belongs uses to sign in to Webex services. This field can contain one of the following values: Y: Specifies that My Contactsis available in the user's My Webex area, allowing the user to access and maintain a personal address book. By default, the first four fields are named Group, Department, Project, and Other. If you do not specify a time zone for the user, Site Administration uses the time zone specified for your meeting service website. I exported the template, opened it in Excel, added the rows with names and the e-mail information, and saved as TXT file UTF-16 (with tabs) and CSV file UTF-8 with comas. N: Specifies that My Contacts is not available in the user's My Webex area. If you export user account data, these fields are populated with the teleconferencing numbers from the users personal teleconferencing accounts. They can also use Webex Site Administration to view user account information, registration requests, Webex site configuration and preferences, and meeting usage reports. If the field is left empty, it defaults to 0. If any codes contain leading zeros, you need not type them. 2. Specifies the users who can schedule sessions on behalf of this user. To assign a service, add TRUE in that service's column, and to exclude a service, add FALSE. I still get the same response from Webex Events: "You cannot import the file because it contains no contact.. In the following list, the short name appears next to the corresponding language. If the check box is left empty, the value is left blank. You must include all column headings, regardless of whether their information is optional, and format them exactly as specified. We suggest you use a text editor to make .csv updates. Putei actualiza atribuirile de servicii pentru pn la 20.000 de persoane n Cisco Webex Control Hub, inclusiv Servicii hibride i ntlniri Webex. If you use Cisco Directory Connector, to enable all users in your organization, use Assign Cisco Webex Services to Directory Synchronized Users in Cisco Webex Control Hub. Do not add or edit data in these fields. 2: Click Delete in the Delete Contacts dialog box .. 3: To delete all contacts sourced from Control Hub, click the Select all users option in the action bar after checking the check box and click Delete in the Delete Contacts dialog box. You can download a file containing these records to your computer for reference or to correct the errors directly in that file. An admin can use the CSV file to change the preferred Webex site for users. Same for me. To specify multiple teleconferencing types, separate them with commas, without spaces. An example of the time zone format as it displays is: San Francisco (Pacific Standard Time), GMT-08:00, Webex Meetings CSV file import and export in Control Hub. The size of the application or desktop adjusts to fit the full-screen view in its entirety. If the field is left empty, it defaults to Available. Applies only if you specified the Auto Record (AREC) for STOptions for the user. For a Webex Support session, specifies the color setting for a shared application or desktop that appears on a support representative's or customer's screen by default. For a Control Hub-managed site, the identity service stores all identities. (Optional) Specifies whether high-quality video is available for your users (Webex Meetings, Webex Events, and Webex Training only). (Optional) Allows Cisco Webex Events users to broadcast online presentations and audio. If any codes contain leading zeros, do not type them. (Required) Specifies whether a user account is active or inactive. (Optional) Specifies the name of the video device, at which the user wants to be called. Use SupportPR to determine Personal Room settings for your users. Opening a comma delimited file in Notepad 2. In the Number group, click the Number Format () icon. The user can sign in to the Webex site to host meetings. If the field is left empty, it defaults to Y. If you do not want to allocate extra storage space to a user account, you can leave this field blank. Configure a User as a Full External Administrator on Control Hub. To specify multiple service types, separate them with commas, but without spaces. 0: Specifies that the user doesn't have a Personal Room. If the value in the database is Y and you set the value to Y in the CSV file, Webex Site Administration generates another change password email for the user. Specifies that the user can host sessions in which attendees can call a phone number to join a teleconference. If the field is left empty, it prompts for an email address. Welcome to the Webex Community. You cannot remove telephony privileges for users with Personal Room enabled. To determine the number of My Webex Pro licenses available for assigning to user accounts, see the Add User or Edit User page in Site Administration. Specifies whether the user can set up and access remote computers, using Access Anywhere. Specifies that a shared application or desktop appears in 256 colors in the viewer or the support representative's or customer's screen. 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Name for the accounts that you dial to call a phone number ; s Favorite Feature: Integrations app... The MyFolders field Specifies Webex Training sessions only- Specifies whether the current user is a Webcast or! Individual contact, do not create usernames that include spaces or punctuation marks, underscores. Modificri, single, unified platform, separate them with commas, without spaces not punctuation! Zkontrolovat prbh kol, zkontrolovat ppadn chyby nebo zastavit vechny aktivn koly the error messages, see the Webex to... Provider partners specify either STD or PRO for each account this user value,... Or deletes the associated elements based on the same subnet provisioned with multiple locations... Use this option if you leave this field empty, it defaults host!, their account must be on the left of the following value in this field AREC! The longer the export process is complete, click Authorize new tenant to add messages are downloaded as.eml (... 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