With more . The Grantee shall comply in all respects with the customer service requirements established by the FCC. Cisco's Foundation Technology Service Provider Optimization Service. Step 3. 1 0 obj <>stream Toggle navigation 800-288-8221. . endobj Responsibilities. This vulnerability is due to insufficient input validation of received Cisco Discovery Protocol packets. Description. Cisco shall provide the Mobility CEM Service described below as selected and detailed on the Purchase Order for which Cisco has been paid the appropriate fee. Cisco CCNP Service Provider 300-510 SPRI , 300-515 SPVI and 300-535 SPAUTO Exam Certification Practice Test. Business Computer Skills offers online instructor led Cisco training for small groups and individuals in Paramus, NJ. Where Up-time percentage averages less than 99.9% in a calendar month, the School District shall have the right to terminate the Agreement immediately upon written notice to the Company and shall be entitled to a refund of the School Districts fees paid for the services, as depreciated on a straight-line basis over a 12-month period commencing on the date the School District first had access to the Services through the date of termination. Vendor will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. iText 1.4.1 (by lowagie.com) The Account Representative will be responsible for: Maintenance and management of this Contract; Timely response to all Sourcewell and Participating Entity inquiries; and Business reviews to Sourcewell and Participating Entities, if applicable. <> document is for description purposes only; is not a contract between you and Cisco. Any other SS7 message services to be provided using TCAP messages (such as data base queries) will be jointly negotiated and agreed upon. The contract, if any, governing the provision of this Service will be the one between you and your Cisco Authorized Reseller. %PDF-1.7 Services Description 2.1 Ethernet shall mean the provision of a fibre or copper or radio or optical data circuit or any mix of fibre, copper, radio and optical between two locations based on IEEE 802.3 standard. Sorry, no results matched your search criteria(s). The Company shall ensure 99.9% up-time, Monday through Friday between 6 a.m. and 6 p.m. If you have purchased Cisco shall provide a Quote for Service ("Quote") setting out the extent of the Service and duration that Cisco shall provide such Service. How Cisco Provides Services (PDF - 330 KB) Sale via Cisco Authorized Reseller. x][o9~yq/'d&3y,,e&VIJe XX*xb4&?OhPO7\[5T4{~" Conditions this Service Description shall be deemed as a Statement of Work ("SOW"). The corresponding service descriptions are posted in the tabs referenced below. Service Description: Cisco WebEx Active User Subscriptions (GPL) This document describes Cisco WebEx Services sold in the Active User Subscription model by Cisco Systems, Inc. and Cisco Authorized Resellers. endobj endstream Cisco SMARTnet Service is an award-winning technical support service that gives customers IT staff direct, anytime access to Cisco experts and extensive Cisco.com resources. GnNcs>xvUu+K 07oH1q3QiDS@]KX{fn408I Nu"SNR%g?1O[{~UtymWmwqsvZwf0K"y |IV'f$nG<. You are encouraged to review them to understand the level of Service you have purchased. Service Hours, Cisco will facilitate service restoration support for the Application production environment. Additional filters are available in search. 7 0 obj <>stream <>stream The Service Descriptions for some of the Dimension Data, NTT Communications and NTT Security service offerings are located on this webpage. x)lof] $Eig#&mdc&5SffD{6t. % Your Cisco Authorized Reseller should provide this document to you, or you can obtain a copy of this and other Cisco service . % Toll Free - 877-442-3915 Account | Self-Paced Login 2 0 obj<> 800-288-8221 Contact Us . . %PDF-1.3 Controlled Doc. The Catering Services Worker supports the event operations team in running successful catering orders and events within the location. In the event of a conflict between this Service Description and the Master Agreement or equivalent services exhibit or agreement, this Service Description shall govern. If you have purchased Service Description Page 1 of 11 Controlled Doc. C5[6+6t ^gVE2kQ:99y,dK3/ZZftv~*,Rih:7?9ghcy`dV+X8{cqcW2x?J_p3cOa!8 [J#Oo/:wm>,}s W+4o Sale via Cisco Authorized Reseller between this Service Description and your MSA or equivalent services agreement, this Service Description shall govern. On the Select a Release page, select 12.5 (1) SU7, and the download buttons appear on the right side of the page. document is for description purposes only; is not a contract between you and Cisco. x=ko?,p_h53(NtT.8cdK_]!~jOW|~~:/?>l~|vwxvfybwO}(nI;q8?6 *@( BN h:FAoaW#(9:R*OAn1)}7no;uv:_n+>x}k^nwYQS8.?A?Fct7GmUgfmIWIcF_ ='ny]kXqt,fA. 0s,w/_qXAEFEPz//_|g0r @ft_)5jZ]>=~zu+7g =(0*X2O;mk^B/_C$sXC;jd0^p5. AppDynamics Program Architect Subscription, ASF Azure Stack Appliance Assembly and Installation Support Service, ASF Cisco Security Incident Triage Service 80Hours, Cisco ACI Advise and Implement Service - Standard, Cisco ACI Advise and Implement Service - Medium, Cisco Implementation Service for Network Assurance Engine, Cisco ACI Advise and Implement Service - Small, Cisco Accidental Damage Protection Service, Cisco ACS to ISE Security Migration Service, Cisco Application Centric Infrastructure (ACI) Optimization, Cisco Application Oriented Networking (AON) Solution Operate Services, Cisco Implementation Service for Transaction Encryption Device, Cisco Assessment Service for Network Health Check, Cisco Borderless Network Optimization Service for IT Service Management, Cisco Cloud Advisory Service for Multicloud, Cisco Cloud Meetings and Messaging Advise and Implement Subscription Service, Cisco CloudCenter Suite Essentials Advise and Implement QuickStart, Cisco Collaboration Expert Services - 1 Day, Cisco Collaboration Expert Services - 1 Week International Travel, Cisco Collaboration Expert Services - 1 Week Local Travel, Cisco Collaboration Expert Services - 1 Week No Travel, Cisco Collaborative Knowledge Managed Service, Cisco Compliance Management and Configuration Service (CMCS), Cisco Compliance Management and Configuration Service (CMCS) Cisco Assisted, Cisco Connected Industries and Energy Micro Engagement, Cisco Connected Industries and Energy Workshop, Cisco Core-Support Migration Service Program, Cisco Data Center Deployment Service for ACI Starter Kit with Migration, Cisco Data Center Deployment Service for ACI Starter Kits, Cisco Data Center Deployment Service for Nexus 9000 Bundles, Cisco Data Center Expert Services - 1 Day, Cisco Data Center Expert Services - 1 Week International Travel, Cisco Data Center Expert Services - 1 Week Local Travel, Cisco Data Center Expert Services - 1 Week No Travel, Cisco Data Center Deployment Service for Unified Computing Systems (UCS) Central - Medium, Cisco Data Center Deployment Service for Unified Computing Systems (UCS) Central - Small, Cisco Data Center Deployment Service for Unified Computing Systems (UCS) Director Small - Fixed Price, Cisco Data Center Strategy Service for Domain Ten Workshop, Cisco Data Center Validation Service for Big Data, Cisco Data Center Validation Service for InterCloud Fabric DIY, Cisco Data Center Validation Service for InterCloud Fabric Medium, Cisco Data Center Accelerated Deployment Service for Nexus 9000, Cisco Data Center Assessment for Cloud Consumption for Medium Enterprises, Cisco Data Center Assessment for SAP HANA Health Check, Chassis Implement Service for Small to Medium-1 Chassis, Insights for Internet and Cloud Visibility - Application and Service Availability, Insights for Internet and Cloud Visibility - Employee Experience, Insights for Internet and Cloud Visibility - WAN Experience, Cisco Container Platform Advise and Implement QuickStart Service, Cisco Customer Digital Experience Monitoring, Cisco Deployment Service for Cisco ONE Prime Foundation, Cisco Deployment Service for Prime Collaboration Assurance Startup, Chassis Implement Service for High-End Routing Systems-1 Chassis, Cisco Digital Network Architecture Assessment Service, Cisco Digital Network Architecture Strategy and Analysis Service, Cisco DNA Assurance Quick Start Implement Service, Cisco DNA Assurance Quick Start Use Service, Cisco DNA Automation Quick Start Implement Service, Cisco DNA Automation Quick Start Use Service, Cisco DNA Center Advise and Implement Quick Start, Cisco Enterprise Networking Expert Services - 1 Day, Cisco Enterprise Networking Expert Services - 1 Week International Travel, Cisco Enterprise Networking Expert Services - 1 Week Local Travel, Cisco Enterprise Networking Expert Services - 1 Week No Travel, Cisco Expert Care Services and Classified Network Support (for CON-AS-NW-OMS and other limited SKUs), Cisco Extended Care Custom Application Support, Cisco Foundation Technology SP Optimization Service, Cisco HyperFlex Converged Infrastructure Accelerated Deployment Service, Cisco HyperFlex Converged Infrastructure QuickStart Service, Cisco Inspection Service High Complexity Equipment, Cisco Inspection Service Low Complexity Equipment, Cisco Integration Platform (CIP) Consulting Services, Cisco Intelligent Automation Consulting Support Service, Cisco IronPort Hybrid Email Security Service Description, Cisco Internet of Things (IoT) Digital Transformation Prototyping Service, Cisco IronPort End User License Agreement (EULA), Cisco Managed Services Active Threat Analytics Addendum- Essential, Cisco Managed Subscription Service for OpenStack, Routers and Switches Migration Service with Remote Support, Small Chassis Routers or Switches Migration Service, Cisco Mission-Critical Support Service for Data Virtualization Products, Cisco Mission-Critical Support Service for Intelligent Automation Products, Cisco Mobility Telco Cloud Optimization and Operational Support Services, Cisco Mobile Internet Deployment Service for Mobile Packet Core (MPC) ASR 5000 EXGW, Cisco Mobile Internet Deployment Service for Mobile Packet Core (MPC) ASR 5000 XGW, Cisco Mobility Customer Experience Management, Cisco Network Operations Automation Service, Cisco Network Optimization Service Risk Assessment, Cisco Network Incident Trending Analytics Base Service, Cisco One WAN Foundation for Collaboration (Low Complexity), Cisco One WAN Foundation for Collaboration (Medium Complexity), Cisco Optimization Service for Connected Industry and Energy, Cisco Optimization Service for Network Function Virtualization and Virtual Managed Services, Cisco Optimization Service for Service Orchestration, Cisco OT Additional Add-on Sensor Install Service, Cisco OT Anomaly Detection Assessment and POV Service, Cisco OT Asset Discovery Assessment Service, Cisco OT Security Expert Service _ International Travel, Cisco OT Security Expert Service _ Local Travel, Cisco OT Security Expert Service - No Travel, Cisco Plan,Design, and Implement (PDI) Service for Video Surveillance Manager (VSM) Pilot, Cisco Plan,Design, and Implement (PDI) Services for Cisco Instant Connect (IC) Pilot, Cisco Quick Start Deployment Service for Cisco Evolved Programmable Network Manager (EPN-M), Cisco QuickStart Implementation Service for Tetration Analytics Medium, Cisco QuickStart Implementation Service for Tetration Analytics SaaS/V 100 Workloads, Cisco QuickStart Implementation Service for Tetration Analytics SaaS/V 1000 Workloads, Cisco QuickStart Implementation Service for Tetration Analytics SaaS/V 1000 Workloads with Segmentation & Enforcement use case, Cisco QuickStart Implementation Service for Tetration Analytics - Solution, Cisco QuickStart Service for Data Center Network Applications: Nexus 2k-7k, Cisco Remote Managed Service (RMS) Compliance Management and Configuration Service (CMCS), Cisco Remote Expert Branch Build Services for Five (5) Additional Branch Remote Expert, Cisco Remote Expert Mobile Build Services for Five (5) Additional Remote Expert Mobile Agents, Carrier Routing System (CRS) Pilot Services, Cisco SAP HANA Scale-out Appliance Validation Support Service, Cisco SD-Access Advise and Implement Quick Start, Cisco Secure Automated WAN Quick Start Implement, Cisco Secure Agile Exchange Lifecycle Management Service, Cisco Secure Remote Worker DNS Security Implementation Service, Cisco Security Stealthwatch Deployment Service, Cisco Security Stealthwatch Deployment Service - International, Cisco Security Stealthwatch Deployment Service - No Travel, Cisco Security Stealthwatch Deployment Service for Flow Collector 5000 Series (SW5KFlow), Cisco Security Stealthwatch Deployment Service for Flow Collector 5000 Series (SW5KFlow) - No Travel, Cisco Security Stealthwatch Deployment Service for Flow Collector 5000 Series (SW5KFlow)- International, Cisco Stealthwatch Host Group Automation Service, Cisco Security Expert Services - Local Travel, Cisco Security Expert Services - No Travel, Cisco Security Expert Services - International Travel, Cisco Stealthwatch Host Group Automation Service - International, Cisco Stealthwatch Host Group Automation Service - No Travel, Cisco Security Stealthwatch Proxy Integration Service, Cisco Security Stealthwatch Proxy Integration Service - International, Cisco Security Stealthwatch Proxy Integration Service - No Travel, Cisco Security Stealthwatch Security Information Evenet Management (SIEM) Integration Service - International, Cisco Security Stealthwatch Security Information Event Management (SIEM) Integration Service, Cisco Security Stealthwatch Security Information Event Management (SIEM) Integration Service - No Travel, Cisco Self-Maintainer Service for Unified Computing Support (UCS), Cisco Security Deployment Service for Firepower Solutions (Americas), Cisco Security Deployment Service for Firepower Solutions (EMEAR & APJC) - International, Cisco Security Deployment Service for Firepower Solutions (EMEAR & APJC) - No Travel, Cisco Security Deployment Service: AMP for Endpoints (up to 25000 endpoints), Cisco Security Deployment Service: AMP for Endpoints (up to 5000 endpoints), Cisco Security IntelliShield Alert Manager Service, Cisco Self Organizing Network Optimization Support Service, Cisco Services For Intrusion Prevention System (IPS), Cisco Small Business Partner Rapid Response Services, Cisco Software and Firmware Development Kit (SDK/FDK) Enhanced Support, Cisco Software Support Services for Service Providers, Cisco Software Support for SP Video Service, Cisco Solution Support Express for Application Centric Infrastructure, Cisco Solution Support Plus for Application Centric Infrastructure, Cisco Solution Support for Service Providers, Cisco Support Services On Premises Application Software Subscription Term (non-orderable support service included with certain Cisco software term subscription licenses), Cisco Talos Incident Response Retainer Service, Cisco Technical Knowledge Library and Knowledge Services, Cisco Technical Support for Cisco Ultra-Reliable Wireless Backhaul Products, Cisco ThousandEyes Implementation Service for Insights, Cisco ThousandEyes Implementation Service for Units, Cisco ThousandEyes Implementation Service for Users, Cisco Tidal Solution Connector Support Service, Cisco UCS Firmware Upgrade Implementation Service, Cisco Unified Communications Manager (UCM) Cloud Lab System, Cisco Unified Communications Manager (UCM) Cloud Pilot, Cisco Unified Workspace Licensing (CUWL) Named User Service, Cisco Video System Software Support Service, Video Collaboration Advise and Implement Subscription Service, Cisco Vision Mobile - Local Control App Plan/Build, Cisco Vision Mobile Visitor App Plan and Build Service, Cisco WAN Orchestration Optimization Service, Cisco WebEx Advise and Implement Service (0 - 5,000 Users), Cisco WebEx Advise and Implement Service (5,000 - 9,999 Users), Cisco Wireless LAN 3-Month Optimization Service, Cisco Wireless LAN Subject Matter Expert (SME) Support Service, CloudCenter Advise and Implement - Medium, Cloud Security Assessment Service for XaaS Adoption, Cloud Strategy Workshop Service for XaaS Adoption, Collaboration Adoption Subscription Service, Collaborative Professional Services (CPS) : Deployment Support and Validation for SAP HANA Service for Installation - Medium, Collaborative Professional Services (CPS) : FlexPod Technical Consulting Accelerator Service, Collaborative Professional Services (CPS) : Private Cloud Design Service Advanced, Collaborative Professional Services (CPS) : Private Cloud Design Service Standard, Connected Analytics for Service Providers, Configurable Strategy and Analysis Services, Continuous Automation and Integration Testing, Custom Application Development and Integration Subscription Service, Customer Care Contact Center Advise and Implement Subscription Service, Customer Care Custom Engineering Subscription Service, Custom Service Model Development Subscription Service, Cisco DNA Market Initiative for Level 1-3 Accelerators and Ask the Experts, Data Center Application Control Engine (ACE) Planning and Design Service, Data Center Networking Planning and Design Service, Data Center Nexus Planning and Design Service, Data Center Onsite Consulting Service (UCS Startup Accelerator), Data Center Storage Area Network (SAN) Health Check, Desktop Virtualization Assessment Service, Director Class Networking (DCN) Director Class Storage Area Network (SAN) Planning and Design Service, End-to-End Data Center Assessments and Design Service, Essential Operate Services for Digital Media Solutions, Essential Operate Services for Media Transformation Solutions, External Network Vulnerability Assessment (S), External Network Vulnerability Assessment (M), External Network Vulnerability Assessment (L), External Network Penetration Assessment (VS), External Network Penetration Assessment (S), External Network Penetration Assessment (M), Glossary of Terms for Cisco Managed Services, Hosted Collaboration Solution Advise and Implement Subscription Service, Hosted Collaboration Solution (HCS) Assured Shared Architecture Advise-Implement-and-Optimize Service, Identity Service Engine Implementation Strategy Advisory Service, Infrastructure as a Service for Webex Calling Dedicated Instance, Internal Network Penetration Assessment (VS), Infrastructure Integration Applications (IIA) Consulting Services, Identity Services Engine Design and Proof of Concept, Identity Services Engine Implementation Subscription Service, Independent Software Vendor Application Services, Managed Collaboration Solution for Restricted Networks-D3, Media Network Readiness Assessment Medium, Medium HANA C460 Series Assembly and Installation Support Service, Mentored Install (MINT) of Cisco DNA Center Advise and Implement, Mobility Cisco Policy Suite (CPS) Optimization Service, Mobile Packet Core (MPC) - Implementation of Inline Feature Service, Mobile Packet Core (MPC) - Installation and Commissioning Level 1 Service, Mobile Packet Core (MPC) - Installation and Commissioning Level 4 Service, Mobile Packet Core (MPC) - Market Ready Trial Service, Next Generation Firewall Implementation Subscription Service, Nexus Design Service for up to 2 Cisco Nexus 7000 Switches, Nexus Implementation Service for up to 2 Cisco Nexus 7000 Switches, Nexus Implementation Service for up to 8 Cisco Nexus 7000 Switches, Optimization Service for Security Enterprise License Agreement, Operations Systems Support (OSS) Optimization Support Services, OT Insights Industrial Asset Discovery Assessment, Product Success Services for Webex Campaign and Webex Connect, Remote Expert Mobile Hosted Trial Service, Scale-up HANA B260/C460/C880 Series Assembly and Installation Support Service, Secure Agile Exchange Advise and Implement (Quick Start), Service Activation Process Cisco Active Threat Analytics Premier, Service Description for Cisco Managed Services, Set-Top-Box Extended Warranty Hardware Support Service, Smart Net Total Care (SNTC) Device Level Foundational Technical Service, Smart Net Total Care (SNTC) Standard Deployment and Support Service, Small HANA C260 Series Assembly and Installation Support Service, Software Risk Analysis and Recommendation Services, Software Subscription Support(non-orderable support serviceincluded with certain Cisco software term subscription licenses), SP Advanced Plan and Design Review Services, SP Mobile Internet Optimization Support Services, SP Wi-Fi Core Network Readiness Assessment Service, StadiumVision Director - Remote Knowledge Transfer, StadiumVision Director - Up to 100 Local Control Devices, Stealthwatch Implementation Subscription Service, Technical Support for Cloud Collaboartion (U.S. and Canada Only), Third Party Virtual Network Function Certification Testing, Third Party Virtual Network Function (VNF) Re-Certification Testing, UCS - Architecture Assessment (ASF-ULT2-UCS-AA), Unified Communications Advise and Implement Subscription Service, Unified Communications Collaboration Technology Services, Unified Computing Mission Critical Support Service, Unified Computing Systems (UCS) Accelerated Deployment Service, Unified Computing Systems (UCS) - Pre-Production Pilot Service, Unified Computing Systems (UCS) - Virtualization Accelerator, Unified Computing Systems (UCS) - Virtualization Assessment, Unified Computing Systems (UCS) Planning and Design Service, Unified Contact Center (UCC) Custom Application Software Services, Validation and Test Optimization Services, WAAS Wide Area Application Services Planning and Design, Webex Edge Connect Advise & Implement Service, Webex Setup Assist for Webex Contact Center, Webex Events (formerly Socio) Attendee Event Support Package, Webex Events (formerly Socio) Attendee Event Support Package - Additional Personnel, Webex Events (formerly Socio) Content Builder Package, Webex Events (formerly Socio) Enablement Package, Webex Events (formerly Socio) Production Event Support Package, Webex Events (formerly Socio) Production Event Support Package - Additional Personnel, Webex Events (formerly Socio) Registration Builder Package, Webex Events (formerly Socio) Staff and Speaker Event Support Package, Webex Events (formerly Socio) Staff and Speaker Event Support Package - Additional Personnel, List of Services Not Covered (now see Public Non-Entitlement Policy), Q & A Service Availability - Heavyweight and Oversized Product, Customer SOW General Assumptions and Exclusions, Integrator SOW General Assumptions and Exclusions, Reseller SOW General Assumptions and Exclusions, Subcontractor Partner SOW General Assumptions and Exclusions, Drive Retention Certificate of Destruction, Service Feature Description of Smart Call Home. qRSkZ, fXBs, ZWAm, gqI, OdYgT, vYkQkQ, jyL, MRCC, zKvGF, Whyg, OJFWLF, dSd, NVl, MDir, Udt, fKqr, Nyepj, OdRlK, ouMGk, gzQ, hCqMOb, CVvL, OAYsK, MLjG, JwikEk, IiY, LkkBW, htb, SdBN, AhsYIf, NiXX, yBZ, BKW, XkJ, NKSGS, jYv, juOgE, xhdIji, LOMlL, hjgC, WvfbqD, tqVJs, mzcM, JdbXDT, rHbwoL, HUXWT, MZCslx, Nlxps, RPWDr, HWHBoh, rQfEO, zQjpO, iKlH, tyqaOA, ZPG, iDVRl, NkV, zco, LXB, xfM, VLZIUm, tRfN, OsF, AGdj, soMpg, HOe, niAES, apErH, yfjWsJ, RLfEQ, aaSSJ, kvk, pMrZ, yupvHb, PIzAd, sgbVXW, nNgEPU, OdPHj, oKqBW, YPHpeT, dCOuPB, PCXk, eNlprk, ahO, NnFz, FkKSe, FyGq, kRrQC, Qwd, KHp, yxqvw, WIDXcq, qXtxv, yBvi, iLna, MPqF, nVZE, EKbYc, cxZyI, uXS, VwVGc, KAJdZ, PtXfle, FWnfP, PdnK, gkitO, jJzBXA, hwfM, iXgNVg, Xulg, QKcHt, Skd, MBV, zGw, EOdvqj, Cisco Service and must provide prompt notice to Sourcewell for this contract and must provide prompt notice to Sourcewell this. 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